Return

We gladly accept returns within 30 days of the purchase date. Your product must be in its new and original condition, with original packaging. Products may not have been installed or used. Used products are NOT eligible for returns.

To start the process, please contact us at support@senlips.com. Pack and ship your merchandise using the postal carrier of your choice. For your protection, please use a traceable shipping method to send us your return. Please include a cover letter stating name, address, date, product, and reason for return. Once we receive your product, our team will verify its contents and inspect the product to ensure that it is in its original and new condition. Then, we will send the credit back to your financial institutions within 2-3 business days. If SENLIPS does in fact receive USED products, we will unfortunately be obligated to ship your product back to your address. SENLIPS does NOT charge a restocking fee for returned products.

Please send returns to: TBA